Fast, reliable device repair in HSR Layout, Bengaluru pickup & drop available

If your iPhone has taken a fall, won’t hold charge, refuses to connect, or the back glass has shattered, you’re in the right place. HelloRE restores performance with tested parts, careful workmanship and a transparent process that protects your data and your time. This page covers everything you need to know about booking the service named in the title above what’s included, how we work, warranty, pricing factors and after-care.

Why HelloRE

• Quality parts (genuine/Grade-A) matched to your model and requirement
  
  

• Skilled technicians following ESD-safe, SOP-driven workflows
  
  

• Zero-pressure diagnostics and a clear, written estimate before we begin
  
  

• Same-day options for common replacements, subject to slot & model
  
  

• Pickup & drop in HSR Layout and nearby Bengaluru neighbourhoods
  
  

• Parts & labour warranty, with guidance to keep it valid
  
  

• Respect for your data we don’t access personal content
  
  

Quick overview of what this service includes

• Thorough inspection of your device to confirm the fault and catch any related issues
  
  

• Clear explanation of the remedy and alternatives (repair vs. replace where relevant)
  
  

• Precise replacement/repair using model-specific tools and techniques
  
  

• Post-repair functional checks (touch, audio, cameras, radios, sensors, thermal, charging, etc., as applicable)
  
  

• Final cleaning, assembly checks and after-care guidance
  
  

Good to know: Many issues are linked. For example, impact strong enough to damage one component can slightly loosen others. Our diagnostics aim to prevent repeat visits by addressing what’s visible and what’s likely.

Common symptoms we fix (match what you see)

• Cracked or unresponsive display; ghost touches; coloured lines; dim/uneven brightness
  
  

• Fast battery drain, random shutdowns, overheating near the back; capacity reading below ~80%
  
  

• Charging only at a “sweet spot,” extremely slow charging, accessories not detected, or a computer not recognising the device
  
  

• Shattered back glass, sharp edges, dust or moisture creeping in; wireless charging intermittent
  
  

• Muffled speakers, weak mic, proximity/ambient light sensor issues, camera focus errors after impact
  
  

• Post-liquid contact anomalies (corrosion risk) where board and connectors need attention
  
  

Our 6-step repair process

1. Pickup or Walk-in – Choose doorstep pickup & drop in HSR Layout or visit our desk.
   
   

2. Diagnosis & Estimate – We test, document findings and share a transparent quote with timelines.
   
   

3. Approval – Proceed only if the plan and cost make sense for you. No surprises.
   
   

4. Precision Repair – ESD-safe benches, right tooling and model-matched parts.
   
   

5. Quality Assurance – Multi-point checks on functions relevant to your fault and model.
   
   

6. Delivery & Warranty – Get your device back with after-care tips and warranty coverage.
   
   

Turnaround: Same-day is often possible for common replacements, subject to parts and slot availability. Complex faults (liquid ingress, intermittent issues) may need observation.

Pricing transparency (how we quote)

Repair pricing varies by:

• Model & year (components and procedures differ)
  
  

• Part grade (genuine vs. Grade-A options, when available)
  
  

• Fault complexity (simple swap vs. board-level/connector work)
  
  

• Urgency (fast-track service when you’re in a rush)
  
  

We’ll show you the options including warranty terms so you can choose the best value for your usage and budget.

Data safety & integrity

We treat your data as your property. The work is performed without accessing personal content and for most replacements, no reset is required. When backups are recommended (e.g., before deeper diagnostics), we’ll say so upfront and guide you.

Warranty what’s covered and what isn’t

• Covered: The replaced part and related labour for the stated period (varies by component and grade).
  
  

• Not covered: New physical/liquid damage after the repair, third-party tampering, software modifications that interfere with hardware, or use of incompatible accessories.
  
  

• Job card: You’ll receive clear terms so you know exactly where you stand.
  
  

Service coverage: HSR Layout & nearby

We serve HSR Layout Sectors 1–7, Agara, Bellandur, Kaikondrahalli, Sarjapur Road, BTM Layout, Koramangala, Outer Ring Road and adjoining neighbourhoods of Bengaluru with convenient pickup & drop.

What we test before handover (varies by device & fault)

• Core functions: Power, volume, mute, touch grid, display brightness & colour, haptics
  
  

• Cameras & sensors: Front/back camera focus, Face ID/Touch ID retention where applicable, proximity & ambient light sensors
  
  

• Audio path: Earpiece, loudspeaker, mic(s)
  
  

• Connectivity: Wi-Fi, Bluetooth, mobile signal, GPS where relevant
  
  

• Charging & thermal: Current draw, charging speed, coil alignment (wireless), safe thermals under load
  
  

• Cosmetics & assembly: Frame seating, screw torque, dust/water gaskets where feasible
  
  

After-care to make the repair last

• Use certified chargers/cables; avoid extreme heat heat is the silent killer of components and batteries.
  
  

• Protect the device physically with a case and tempered glass (where relevant).
  
  

• Keep ports and grills clean lint and debris cause many charging and audio issues.
  
  

• Avoid pressure & torsion sitting on the phone or tight pockets can stress frames and glass.
  
  

• Update thoughtfully keep iOS updated, but if a major update appears right after repair, wait a few days unless a security fix is urgent.
  
  

• Return early if something feels off minor alignment or adhesive settling can be tuned quickly.
  
  

When repair may not be ideal

Our job is to help you decide wisely. If your device is very old, has multiple high-cost faults, or board-level damage that risks recurrence, we’ll outline costs and expected lifespan so you can compare repair vs. replacement. We’re happy to advise even if you ultimately choose not to proceed.

Environmental angle

Repairing extends device life and keeps e-waste out of landfills. By choosing a high-quality fix, you reduce carbon impact and save money versus premature replacement.

Frequently Asked Questions

1) Can this be completed the same day?
Often, yes especially for standard replacements. We’ll confirm upon diagnosis based on your model and slot availability.

2) Will my data be safe during the repair?
Yes. We work without accessing your personal content. For deeper diagnostics or liquid-damage cases, we may suggest a backup first.

3) Do you use genuine parts?
We use genuine or Grade-A components depending on your preference and availability. Your estimate will specify the part grade and warranty.

4) Will water resistance be the same after repair?
We reseat dust/water gaskets where feasible, but factory water resistance cannot be guaranteed after any third-party opening.

5) What if the issue returns?
Contact us immediately. If it’s within warranty and covered by the terms, we’ll resolve it. If it’s a new, unrelated fault, we’ll guide you on options.

6) Is pickup & drop available in HSR Layout?
Yes. We offer convenient pickup and drop across HSR Layout and neighbouring Bengaluru localities.

7) Do you provide a quote before starting?
Always. You’ll get a transparent estimate with timelines and part options; we proceed only after your approval.

8) What payment methods do you accept?
We accept common digital payments and cards. If you need an invoice for business reimbursement, let us know at booking.

9) Is there a risk to Face ID/Touch ID?
We take precautions to retain biometric functions. On supported models, we handle related assemblies carefully and test them before handover.

10) What voids the warranty?
New physical/liquid damage after the repair, third-party tampering, or using incompatible accessories. Full terms are shared on your job card.

How to book

Message us with your model, the issue you’re facing and your preferred time slot. We’ll confirm availability, share an estimate and arrange pickup & drop in HSR Layout if you’d like. Clear communication, no surprises and a device that works the way it should that’s our promise.