FAQs
Yes. HelloRE offers doorstep visits for many iPhone issues and free pickup/drop for cases better handled at the workshop.
Share the device model, issue and a convenient time; a technician visit or pickup is scheduled accordingly.
Citywide coverage with onsite visits and pickup/drop; check slot availability for the locality when booking.
Yes. Many screen and battery jobs are completed at the doorstep; complex issues may be collected for workshop service.
Pickup/drop is offered for repairs that need workshop handling; final confirmation is shared during booking and estimate stage.
Backups are recommended for deeper diagnostics or liquid damage; many common replacements need no reset.
Yes. The location is on Google Maps; calling ahead is recommended for smooth handling and parts readiness.
Same-day or next-day is often available for common issues, subject to parts and schedule; confirmation follows diagnosis.
The device is diagnosed, findings are shared and a quote with timelines is provided for approval before work starts.
Yes. Digital payments and invoices are available; request during booking or at job completion.
By model/year, fault complexity, part grade (genuine/Grade‑A when available) and urgency; all terms are shown in a written estimate.
Yes. Diagnostics-first with a clear quote and timelines; work proceeds only after approval.
HelloRE provides genuine or Grade‑A options as available; the estimate specifies grade and warranty terms.
Estimates are transparent; any optional add-ons or additional faults found are discussed before proceeding.
Component cost, availability and procedure complexity differ by model and year; quotes reflect these factors.
Many iPhone screen jobs are same-day; onsite cases can finish quickly if the model/part is in stock and the slot is confirmed.
Often yes; doorstep battery replacements are commonly completed within the visit window if parts are ready.
Liquid damage, intermittent faults, or board-level and connector repairs may need observation and workshop handling.
Urgent handling is possible when slots and parts allow; this is clarified in the estimate and booking.
After diagnostics, the quote includes the expected turnaround; updates are shared if additional issues are found.
No. Work is performed without accessing personal content; backup is advised for deeper diagnostics or liquid-damage cases.
A replacement battery for an iPhone 14 at HelloRE typically costs around ₹9,450, excluding any service charges. We use high-quality, rigorously tested spare parts for all our battery replacements to ensure durability and performance.
The cost of an original or high-quality replacement battery for an iPhone 13 at HelloRE is typically around ₹7,600, excluding service charges. We ensure top-notch parts for optimal performance and longevity of your device.
The cost to fix a microphone on an iPhone 13 in Bengaluru typically ranges from ₹2500 to ₹7000, depending on the severity of the issue. At HelloRE, our skilled technicians can diagnose and repair your iPhone 13 microphone with genuine or high-quality parts.
We recommend professional battery replacement to ensure quality and safety. While DIY options exist, the cost varies depending on where you source the battery. At HelloRE, we offer reliable iPhone 12 battery replacements with a warranty.
The cost of replacing a MacBook battery at HelloRE varies depending on the specific model and year. Prices generally range from ₹3,500 to ₹9,499. We provide transparent cost estimates after diagnosing your MacBook.
The cost to fix a MacBook charger port at HelloRE can vary from ₹3,000 to ₹12,000, depending on your MacBook model and the extent of the damage.This price includes high-quality replacement parts and the expertise of our skilled technicians.
The cost to replace the battery in AirPods can vary by model. For AirPods 3rd Gen, a battery can cost around ₹799. We offer precise repair services for your AirPods at HelloRE, ensuring your audio experience is restored.
Yes, a cracked MacBook Pro Touch Bar can be replaced in Bangalore at HelloRE. Our skilled technicians specialize in seamless Touch Bar replacements to restore your MacBook's full functionality and aesthetic appeal.
The cost to get a new screen on an iPhone 13 in Bengaluru varies based on the display quality. At HelloRE, OEM quality displays typically cost around ₹10,900, while standard quality OLED displays are around ₹8,000. All our display replacements come with a warranty.
At HelloRE, we prioritize using only high-quality, rigorously tested spare parts for all our Apple device replacements. This ensures the longevity and optimal performance of your devices after repair.
Yes, it is possible to replace the back glass of an iPhone 12 in Bengaluru. At HelloRE, we offer back glass replacement services for your iPhone 12, typically costing around ₹3,999.
This may be due to a failing charging IC or a battery fault. A power diagnostic helps identify whether the charging board or battery needs replacement.
Dust in the cooling system or aging thermal paste can reduce heat dissipation. Cleaning and thermal servicing usually restore performance.
It means the device isn’t connecting to your carrier. Causes range from SIM tray issues to faulty baseband chips. A repair technician can test and replace the faulty part.
A faulty charging port or damaged SMC (System Management Controller) can block charging. A port replacement or SMC reset usually resolves it.
High processor use and poorly optimized apps can cause excess heat. If it persists, a thermal check ensures there’s no issue with the board or power IC.
A failing backlight cable or liquid damage under the keyboard is common. Replacing the keyboard or backlight cable restores normal function.
Background processes after updates may cause temporary drain. If it continues, a battery health check can confirm if replacement is required.
This often comes from display cable stress or GPU-related faults. A display cable replacement usually fixes it, but in some cases GPU repair is needed.
This issue often relates to the image stabilization motor. If calibration doesn’t solve it, the camera module replacement is the fix.
Background processes, faulty battery sensors, or logic board faults can cause drain. A diagnostic check confirms if a new battery or board repair is required.
Yes. The rear glass is fused to internal components. Specialized laser or machine-assisted replacement is required to fix it without damaging the logic board.
This can result from speaker wear or faulty audio circuits. A speaker replacement is typically the solution.
Weak antenna connections or damage after a drop can cause poor reception. Antenna cable replacement or board-level inspection restores stable connectivity.
Sudden shutdowns often come from faulty battery sensors, logic board issues or power IC faults. Running a hardware diagnostic helps confirm if a board-level repair is required.
Dust buildup, liquid exposure, or a damaged audio IC can cause this. Cleaning the mic grill may help, but in most cases the microphone module needs replacement.
Constant fan noise often points to dust buildup, dried thermal paste or sensor misreadings. Cleaning the cooling system and reapplying thermal paste usually solves it.
This can be caused by display calibration issues or a failing display panel. A professional screen replacement usually resolves the problem.
This means the device can’t find a working startup disk. It may be due to a failed SSD or corrupted macOS. Installing a new SSD and macOS usually resolves the problem.
A: Apple’s out-of-warranty screen repair cost depends on model and region. For instance, iPhone 15 Pro screen repair costs around USD 329 for a genuine display. For older Pro/Pro Max models, independent repair shops sometimes offer lower prices (but may use non-OEM parts).
Some first steps include: check power adapter / cable, check whether battery is drained, try power cycling (hold power button), reset SMC (on Intel Macs), or boot into Safe Mode / recovery. If none of that works, it could be a faulty logic board or power circuitry.
In one case, Apple’s community forums report the cost as USD 549 for full replacement (including back glass) for an iPhone 14 Pro Max. A repair shop lists back glass repair for 14 Pro Max at about USD 249.99 (for just the back glass) in their local listing.
Screen replacement cost depends on model, screen type (Retina, OLED, Mini-LED) and whether Apple or third-party service is used. Official Apple repairs tend to be expensive (several hundred USD). Third-party repair costs can vary significantly by region.
Battery replacement (if not covered by warranty or AppleCare) can run around USD 99 for many recent iPhones. Apple’s support pages indicate that if battery health falls below 80% and you have AppleCare, battery replacement might be free. Third-party shops sometimes charge less (e.g. $40–$80) but those may vary in parts quality.
On many newer MacBook Air / Pro models with Apple Silicon (M-series), the storage is soldered / integrated and not user-upgradeable. For older Intel Macs with removable SSD modules, upgrades are possible.
Generally, water damage (liquid damage) is considered accidental damage and is not covered under Apple’s standard limited warranty. You would likely pay a repair/diagnostic fee or full repair. If you have AppleCare+, you might get reduced fees for accidental damage incidents (subject to terms).
Battery swelling is a serious issue - stop using it immediately, power off and consult authorized service. Battery replacement cost under Apple (out of warranty) depends on model; prices can be a few hundred USD.
In many cases, repair costs (especially for flagship models) may approach or exceed a large fraction of the cost of a new or certified refurbished unit. In some repair threads, users note that for severe damage (front + back + camera), replacement may be the more cost-effective option.
Yes, often software issues (background apps, low free disk space, macOS bugs) cause slowness. You can check Activity Monitor, clear caches, reinstall macOS or create a fresh user account to test. If hardware is failing (e.g. SSD, memory, logic board), diagnostics (Apple Diagnostics / third-party tools) can help isolate. Jamf’s Mac troubleshooting advice outlines basic diagnostic workflows.
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Hello Re (Formerly ERIP)
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No 358, 1st Floor,
22nd Cross, 25th Main,
Sector 2, HSR Layout,
Parangi Palaya,
Bengaluru - 560102
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